FAQ | Blackstone Farms | Answers to Your Most Common Questions

Fax Service

Frequently Asked Questions

 

How much does is cost?  ALL fax companies charge by volume purchased.  See the home page or order form for pricing.

Purchase price is based on VOLUME purchased.  Contact for quote. 

(from 1.3 - 6 per 1-page fax, depending job details.)

 

Are your lists included in the price?  We have 3 pricing charts.  Two of them reflect using our lists.  The 3rd is for those who have their own list.

 

What kind of lists do you have?   Our list providers have 2 kinds of databases:

Targeted Businesses:  This list is broken down by City, State, Zip, Area Code, & Business Type (SIC CODE - Standard Industrial Code).

Examples: Doctors in Area Code 212, Restaurants nationwide, Insurance Agents in Texas, Dentists in Ohio, etc.

NOTE:  If you want to know what "SIC Code" your target market is, go to: www.siccodes.com/  You can find out what SIC Code you are looking for.

With these lists, you will also receive a copy of the list, so you may contact them by phone or mail also.

General Businesses:  This list can NOT be broken down by industry.  Only by AREA CODE or State.  These are great for those with product and services that most any business or person can use. 

Where do you get your lists? 

We have been purchasing and trading lists from various sources for years.  Most business-to-business numbers originate in public records, business postings, and with companies like InfoUSA, who compile databases of all sorts for the purpose of selling them to marketers.

Can I send Color flyers?

Yes, but most people don't have color faxes machines.  Color does not fax well.   If in doubt, we can fax you a test copy to see how it looks.

Do the faxes go a fax machine or email?

Both.  We have no way of know ahead of time what the recipient fax number is assigned to.  Most fax numbers these days are fax-to-email service.

 

Do you do flyer design?  

Yes.  We can create a flyer for you.  ($20-40, depending on the work.)    Allow 72 hours for this to be completed from time of payment..

What are the best days to send faxes? 

Generally, Tuesday-Thursday, AM. We can send whenever you wish however.

What is the average response rate? 

Response rates vary greatly.  Well written ads with a good product can generate 1-2 calls for every 1,000 faxes sent. Sometimes less, sometimes more.  See our tips page before sending your flyer.  Note:  Don't believe anyone who says you'll get 1-2% response.  Those days are gone.

Do you guarantee a response? 

We do not guarantee response.  We can guarantee delivery only.   Advertising response rates vary greatly due to many factors... the flyer, timing, target market, value of product/service, etc... AdMaxMarketing.com simply can not guarantee response; therefore, does not guarantee sales or response. If you find one that does, please let us know.

Do I get a confirmation report?  Yes.  A summary report is sent soon after completion.  An Excel file is also generated with full details of the job.

Can I buy the fax numbers and fax myself?  Yes.

How do I know the faxes went out?   When the phone starts ringing.  Also, you can "seed" your list with your fax number.  When you receive that fax, you'll know they're going out.  Otherwise, the confirmation report will detail each number for you.   

Do I have to fill out an Order Form for every job?   We require a signed Order Form for 1st time orders. 

Do you offer credit terms?  No.  Jobs are prepaid. 

What if all the numbers don't connect?  You only pay for completed fax pages.  It takes more than the quoted number to actually get the job completed.  (Ex.  It takes about 13000 records to complete a 10000 fax job.)  If the job falls short, we send more.  If we simply don't have enough to complete it, we'll credit back the difference. 

What format can I submit my documents in?  Formats that work are:  .doc (Word), .pdf (Photoshop/Acrobat),  .jpg (image format).  No Macintosh files.  Word faxes cleanest.

Can I do a "Mail Merge" to insert the recipient's name with each fax?

For the "targeted list" yes.  This can take a day or two to set up.  This only works with Word docs.

How long does it take to get my job processed?  Every job is different.  For first time customers, we'll to get an order form and flyer to make sure it's ready and faxable.  Please try to give yourself a 2-3 day lead time.   In most cases, 1 day is sufficient.  In some case, same day.   For repeat customers it goes more quickly.

The job it self takes 1-2 hours usually. 

How often do you update your lists?  This is an "inaccurate" question.  Some of our records are years old.  Some are compiled at time of order.  There is no way to "update" them unless we actually fax to them.  We don't just fax to millions of numbers to "update" them.  The real question is "what is the delivery rate?" Our lists normally connect 60%+.   This is why we send extra faxes to make sure your job is completed in full.

 

Is faxing legal?   There ARE restrictions.  For full information, see www.fcc.gov.

Contact us for details.

 

 

 

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